i-net HelpDesk Mobile
Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.This app is specifically designed for supporters during mobile use.
They can thus be directly at the customer site and view and edit orders.MAIN FUNCTIONS- Log in as supporter or dispatcher- Access to requests and inquiries according to configured permissions- Display details of the requests, including the processing steps- Answer requests by email- Edit requests (e.g.
edit, finish, re-submit, set appointments …)- Enable the customer to sign a processing step- Variable view of requests (grouping, sorting)- Create new requests- Escalate requests to other resources- Add, view and download attachments- Search for requests (open and completed)PREQUISITESTo use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.An HTTPS connection is recommended for secure access.
Only valid certificates are accepted.CHECK OUT THE I-NET HELPDESKYou can try the mobile i-net HelpDesk simple and free.
We offer you a demo instance on the internet that can be selected in the app at startup.If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk.
The trial version is limited to 60 days and has no restrictions during this period.SUPPORTWe are always available for questions, suggestions and any problems you may encounter!
You can reach us by email directly from the settings of the app.During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.
About i-net HelpDesk Mobile
- Package name (App ID)
- com.inet.helpdesk.android
- Available on
- Google Play
- Price
- Free
- Developer
- i-net software GmbH
Looking for the i-net HelpDesk Mobile APK?
The safest way to get i-net HelpDesk Mobile (com.inet.helpdesk.android) on your Android device is to install it directly from Google Play — you'll always get the latest official version, automatic updates, and no risk of modified or infected APK files from third-party sites.
Social Features
Connect and share with friends and the community.
Gaming Features
Enjoy immersive gaming experience with various game modes.
Fitness Tracking
Track your workouts and monitor your health metrics.
See i-net HelpDesk Mobile in Action
Frequently Asked Questions
Is i-net HelpDesk Mobile free?
Yes, i-net HelpDesk Mobile is free to download and install on Android through Google Play.
How do I install i-net HelpDesk Mobile on Android?
Open Google Play on your Android phone or tablet, search for i-net HelpDesk Mobile by i-net software GmbH or tap the Google Play button on this page, then tap Install. The app downloads and installs automatically.
What is com.inet.helpdesk.android?
com.inet.helpdesk.android is the App ID (package name) of i-net HelpDesk Mobile on Google Play. Every Android app has a unique package name, and it is the safest way to verify you are installing the official app.
Is i-net HelpDesk Mobile safe to download?
Installing i-net HelpDesk Mobile from Google Play is the safest option: you get the official version published by i-net software GmbH, verified by Google Play Protect, with automatic updates. Avoid APK files from unofficial third-party sites.
Get i-net HelpDesk Mobile Today
i-net HelpDesk Mobile for Android — free download on Google Play.
Compatible with Android phones and tablets — available on Google Play.
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